If you encounter any accessibility barriers on our digital properties, please contact us at the address provided below.
Ume Client Relations Center
Phone Number: cli@umeteaca.com.
If you encounter any accessibility barriers on our digital properties, please contact us at the address provided below.
Ume Client Relations Center
Phone Number: cli@umeteaca.com.
By accessing or using UMe Tea’s Services, you confirm that you are at least 18 years old or have the legal authority to bind the organization you represent. Your use of our Services signifies your agreement to comply with these Terms.
Store Operations: Business profile management, CMS-powered websites, location and menu management, order processing, Kitchen Display Systems (KDS), and third-party delivery service integrations.
Sales Channels: Third-party order aggregator connections, self-service kiosk applications, and branded online ordering platforms for web and mobile.
Marketing Tools: Social media integrations, email marketing campaigns, and promotional management solutions.
Customer Data Platform: Customer data collection, Customer Relationship Management (CRM), and business intelligence tools.
To access certain features, you must register for a UMe Tea account. You agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
Merchants using UMe Tea’s Services are solely responsible for complying with all applicable laws, including those related to privacy, consumer protection, and employment. Merchants must ensure that all data entered into the UMe Tea platform is accurate, lawful, and maintained in compliance with legal standards.
UMe Tea processes customer personal data on behalf of merchants as a service provider. Merchants are responsible for managing their customer relationships and ensuring that all customer data is collected, processed, and stored in accordance with applicable privacy regulations.
Certain features of UMe Tea’s Services require payment. You agree to pay all applicable fees associated with your account. All fees are non-refundable unless expressly stated otherwise. UMe Tea reserves the right to revise pricing and will provide notice of any changes to affected users.
All rights, title, and interest in and to UMe Tea’s Services, including all intellectual property rights, are retained by UMe Tea. You are granted a limited, non-exclusive, non-transferable license to use the Services solely for your internal business purposes, in accordance with these Terms. You may not reproduce, modify, distribute, or create derivative works based on UMe Tea content.
UMe Tea’s Services may integrate with third-party services (such as delivery providers, payment processors, and marketing platforms). UMe Tea is not responsible for the availability, content, or performance of these third-party services, which are subject to their own terms and policies.
To the maximum extent permitted by law, UMe Tea shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services. UMe Tea’s total liability under these Terms shall not exceed the amount you have paid to UMe Tea in the twelve (12) months preceding the event giving rise to the claim.
The Services are provided “as is” and “as available” without warranties of any kind, either express or implied. UMe Tea disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You agree to defend, indemnify, and hold harmless UMe Tea, its affiliates, directors, officers, and employees from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or your breach of these Terms.
UMe Tea reserves the right to suspend or terminate your access to the Services at any time, with or without notice, for any violation of these Terms or other conduct deemed harmful to UMe Tea or other users.
These Terms shall be governed by the laws of the State of California, without regard to its conflict of law rules. Any disputes relating to these Terms or your use of the Services shall be resolved exclusively in the state or federal courts located in San Francisco, California.
UMe Tea may update or modify these Terms at any time. Significant changes will be communicated through our website or other appropriate channels. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.
Email: info@umeteaca.com
Personal Identifiers: Such as your name, email address, phone number, and business-related information.
Merchant Customer Data: When merchants use UMe Tea’s platform, we may process information about their customers on their behalf, including names, contact details, order history, and payment information.
Device and Technical Information: Such as IP addresses, browser types, device identifiers, and operating systems.
Usage Data: Information related to how you interact with our Services, including log files and cookies.
Transaction Information: Billing details and transaction histories for purchases made through our Services.
Geolocation Data: Where applicable, for location-based service features.
Deliver, operate, and maintain our Services.
Collect and process merchant customer data at the direction of merchants.
Process payments and manage transactions.
Communicate with merchants and customers regarding the Services.
Analyze usage patterns to enhance and improve our Services.
Ensure security, prevent fraud, and comply with legal and regulatory obligations.
Service Providers: Third-party vendors who help us deliver and support our Services (such as payment processors, hosting services, and customer support tools).
Merchants: When a merchant uses UMe Tea’s Services, customer data processed on their behalf may be shared with them according to their instructions.
Business Transfers: In connection with a merger, sale, or acquisition, your information may be transferred as part of that transaction.
Legal Requirements: To comply with laws, regulations, or lawful requests from government authorities.
We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no system can guarantee complete security.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Merchant customer data is retained in accordance with our agreements with merchants or as legally required.
When merchants use UMe Tea’s platform, we act as a service provider (or “processor”) handling customer data at their instruction. Merchants are responsible for their own privacy practices. If you are a customer of a merchant, please refer to that merchant’s own privacy policy for information about how your data is handled.
Access the personal data we hold about you.
Request corrections or deletions of your data.
Restrict or object to certain types of data processing.
Opt out of receiving marketing communications.
Request a portable copy of your data.
Please contact us using the information in Section 13 to exercise any of these rights.
We use cookies and similar technologies to operate and improve our Services, analyze site usage, and personalize your experience. You can control cookie settings through your browser preferences.
Our Services may contain links to third-party websites or services that are not controlled by UMe Tea. We are not responsible for the privacy practices or content of those third parties.
Our Services are intended for users aged 13 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected data from a child, we will take steps to delete it.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or contacting you directly where appropriate.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Categories of Information Collected: We collect identifiers, commercial transaction data, internet or other electronic network activity, geolocation data, and inferences drawn from these categories.
Right to Know and Delete: You have the right to request details about the personal information we have collected about you in the past 12 months and request deletion, subject to certain exceptions.
Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Opt-Out of Sale: UMe Tea does not sell personal information. Should this practice change, we will update this policy and provide appropriate opt-out mechanisms.
Email: info@umeteaca.com
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